Help center

1. 1Sign in, or create a free account.
2. 2Press “Post Ad” or go to the post an ad page.
3. 3Choose the right category, then enter the title, description, price in Syrian pounds and city.
4. 4Add clear, real photos of the item.
5. 5Check the ad and publish it. It is reviewed before it goes public.

Before posting, please read our posting rules.

We review new ads before they go public to check that they follow our posting rules and to protect users from scams. Review is usually quick but can take longer at busy times. Once approved, the ad’s status in your dashboard changes to “Published”.

If the ad shows as “Rejected”, check the posting rules, fix what is needed, then press “Resubmit” in your dashboard, or post a new, corrected ad.

• Open your dashboard to see your ads and the status of each one.
• Sold: press “Mark Sold” next to a published ad and it stops being shown to buyers.
• Delete: press “Delete” next to the ad and it disappears from the site straight away.
• Edit: open your ad while signed in and use the “Edit” button if it is available for your ad’s category. If there is no Edit button, delete the ad and post it again with the correct details, or contact us.

On the ad page, press “Start Chat” to message the seller on DamaSell (you need to be signed in), or “Show Phone Number” to call them if the seller has chosen to show their number. All your conversations are on the Messages page.

We recommend keeping the conversation on the platform where possible, and following our safety tips.

No. DamaSell is an intermediary classifieds platform: deals are made directly between buyer and seller, and we never receive or hold payment for items. So do not pay in advance, and inspect the item before paying. Details are in our Terms of Use and safety tips.

1. 1Go to the verification page while signed in.
2. 2Upload a clear photo of your identity card or passport.
3. 3Take a clear selfie of your face.
4. 4Our team reviews the request, and once approved your account shows the “Verified” badge.

Verification is optional. Document photos are kept in private storage that only authorised reviewers can see, and are deleted within 30 days of the decision. Verification only confirms who owns the account; it does not guarantee their deals, so always follow our safety tips.

Press “Report” (the flag icon) on the ad page or the user’s profile, choose a reason and add details. You need to be signed in. Our team reviews every report, and we do not reveal your identity to the user you reported unless the law requires it. Details are in how reporting works.

1. 1On the sign-in page, press “Forgot password?”.
2. 2Enter the email address registered on your account.
3. 3Open the link we email you and choose a new password.

If the email has not arrived within a few minutes, check your spam folder, or contact us.

In Settings → Privacy → Your data choose “Delete my account” and confirm with your password (or your email if you sign in with Google or Facebook). Your account, ads, photos, favorites and alerts are removed immediately and this cannot be undone. Messages you sent stay with the other person under “Deleted user”. You can download a copy of your data from the same page first. See our Privacy Policy.

Do not pay and do not share any code: these are among the most common scams. Stop the conversation and report the user. Read our safety tips.